CUSTOMER DATA & SECURITY

Privacy Policy

We value your trust. Learn how Little Rani Traditional Snacks & Sweets collects, protects, and handles your personal information.

Last Updated: September 2026

Commitment to Your Privacy

At Little Rani Traditional Snacks & Sweets ("Little Rani", "we", "us", or "our"), respecting customer privacy is paramount. This Privacy Policy outlines how your personal data is collected, utilized, and safeguarded when you visit our website, place orders, or communicate with our store.

1 Information We Collect

When you browse our catalogue or place an order through our website, we may collect the following details:

  • Contact Details: Your full name, mobile / WhatsApp phone number, and email address.
  • Delivery Address: Shipping address, landmark, and location notes necessary for order dispatch and home delivery.
  • Order Details: Products selected, packet weights, custom packaging add-ons, and total billing value.
  • Technical Data: Basic browser cookies and session identifiers solely to maintain your active shopping cart items.

2 How We Use Your Information & WhatsApp Messaging

We strictly use your collected information for the following legitimate business purposes:

  • Order Fulfillment: To prepare, weigh, pack, and deliver your fresh snacks and sweets accurately.
  • Automated Order Notifications (WhatsApp & SMS): To send transactional receipts, kitchen approval updates, and packing completion alerts directly to your provided phone number via the official WhatsApp Business API.
  • Customer Support: To resolve queries, handle order modifications, or provide location assistance.
Transactional Messaging Notice: By providing your mobile number during checkout, you opt-in to receive automated order confirmation and status updates on WhatsApp. We do not use your phone number for unsolicited marketing blasts without your explicit consent.

3 Information Protection & Data Sharing

We implement industry-standard encryption, SSL (HTTPS), and secure server practices to protect your personal details against unauthorized access.

  • No Selling of Data: We never sell, trade, or rent your personal contact information to third-party marketing companies or brokers.
  • Service Providers: We only share minimal necessary technical data with trusted infrastructure partners (such as Meta WhatsApp Cloud API for delivering your notification messages and secure cloud hosting providers).

4 Your Rights & Contact Information

You may request access to, correction of, or deletion of your personal contact records at any time by contacting our support team:

Store: Little Rani Traditional Snacks & Sweets

Address: MaryGiri - Tharappel Kadavu Road, Bharananganam, Kerala 686578

Email: littleraniafp@gmail.com

Phone / WhatsApp: +91 9061397077